AnySupport is a remote support solution developed for domestic enterprise environments over 27 years. With reasonable pricing, easy web-based connection, security supporting network separation and on-premise deployment, and dedicated Korean technical support, it is trusted by 7,000 public, financial, and enterprise organizations.
A remote support solution should be evaluated not only on price but also on security, features, and local technical support. See the key differences at a glance in the comparison table below.
| Comparison Item | AnySupport | Overseas Vendor T | Overseas Vendor A |
|---|---|---|---|
| Price · License | Reasonable cost (from KRW 110,000/month), direct domestic contract | Relatively expensive, overseas HQ policy | Mid-range pricing, overseas HQ policy |
| Installation Method | Web-based — customers connect with an access code, no installation | Dedicated program installation required | Dedicated program installation required |
| Support Method | PC · Mobile · Video support | PC · Mobile focused | PC · Mobile focused |
| Security · Network Separation | Encryption and one-time authentication, network separation and on-premise deployment supported | Proprietary security (overseas standards) | Proprietary security (overseas standards) |
| Local Technical Support · Korean | Dedicated domestic support, full Korean-language response | Limited | Limited |
| Free Use | For business (15-day free trial) | Free for non-commercial use (commercial use restricted) | Free for non-commercial use (commercial use restricted) |
If security, local support, and cost are priorities in your enterprise environment, AnySupport is the right fit. For simple personal or non-commercial remote access, free tools may be an option, but for business and commercial use we recommend a dedicated solution for licensing and security reasons.
See the Complete Remote Support GuideUse all features free for 15 days without installation and see if it fits your environment.
The questions we hear most often before teams roll it out.
An enterprise remote support solution: agents connect to a customer’s PC or mobile screen to see the problem and fix it directly. Around 7,000 companies across finance, public sector and manufacturing have used it over 27 years.
The installed edition puts a dedicated program on the agent’s PC and adds advanced features such as file transfer and session recording.
Web remote support (Web Viewer) starts from a browser sign-in with nothing to install — ideal for agents moving between PCs in the field or at home.
The customer opens the access page and enters the 6-digit code the agent gives them. Send the session link by email or SMS and they can connect with a single click, no code required.
Yes — PC remote support, mobile remote support and video support (seeing the site through the customer’s phone camera). Mobile remote support requires the dedicated app on the customer’s device.
Every session issues a fresh access code, and screen control begins only after the customer approves it. Every session is logged with reports, case counts and status for administrators to review.
Start the 15-day free trial to use it in your own environment. If you just want to see the flow first, the Web Viewer interactive demo needs no installation at all.