Support smartphones and tablets
exactly as the screen appears
Share and control Android and iOS device screens in real time to resolve app errors and setting inquiries remotely. Connects quickly and reliably even on the latest networks such as 5G.
Who uses the Mobile Edition?
Used by companies that support customers by viewing smartphone and tablet screens remotely.
Applied to app error response, device setup guidance, non-face-to-face A/S, and more.
Need to support
Android/iOS devices
Need to guide device
settings remotely
Handle device A/S
without a site visit
Need to guide customers
through app usage
Key Benefits at a Glance
Start with the three things that matter most.
Android · iOS Support
Shares and controls screens on all major mobile operating systems in real time.
Latest Network Support
Connects reliably even on the latest networks, including 5G.
Live Chat
Communicate with the customer in real time during the remote session.
Support customers by seeing their phone
The customer's mobile screen is mirrored directly onto the agent's screen, so app settings and error issues that are hard to describe in words are resolved together.
- Real-time mobile screen sharing
- Remote guidance for app errors and settings
- Control of hardware keys and camera
Key Features
Core remote support features you can use right away.
Mobile Screen Sharing
Android · iOS screen mirroring
Remote Control
Direct control of the mobile screen
Hardware Key Control
Operate device hardware keys remotely
Camera Control
Use the rear and front cameras
File Transfer
Two-way file sending and receiving
Live Chat
Text communication during the session
Screen Recording
Record the support session
AES-256 Security
Secure mobile connections
Resolve app issues remotely, instantly
Wherever your customers are, a smartphone is all they need. Diagnose and fix mobile app and setting issues remotely without a visit, cutting handling time and travel costs.
- Handled remotely, with no visit
- Lower handling time and travel costs
- Higher customer satisfaction
Getting started with mobile remote support
Get started right away, with no complex setup.
Agent Login
The agent logs in to AnySupport.
Guide the Customer
Give the customer the connection instructions and access code.
Connect and Support
Once the customer enters the access code, the mobile screen is connected.
Try mobile remote support free today
Experience Android and iOS remote support free for 15 days.