pricing

AnySupport Cloud (SaaS)

Price varies based on monthly (no contract) / yearly (contract) billing
Monthly (no contract)
Yearly contract
AnySupport
Basic

Only essential features
at a minimal price
(VAT included)
121,000//month
Buy Now
Screen sharing & remote control
Two-way file transfer (3GB)
Dedicated access page
1 agent supports 3 customers
simultaneously
AnySupport
Premium

Powerful, full-featured suite
with unlimited usage
(VAT included)
165,000//month
Buy Now
All BASIC features
Per-feature options for agents
Advanced administrator features
1 agent supports 10 customers
simultaneously
AnySupport
Mobile

All Premium features plus
mobile control
(VAT included)
363,000//month
Buy Now
All PREMIUM features
Real-time Android & iOS support
Latest network support (3G/4G/5G/Wi-Fi)
Real-time chat
AnySupport
Video

All AnySupport features
‍
(VAT included)
484,000//month
Buy Now
All AnySupport features
Real-time Android & iOS support
Real-time chat
Real-time camera streaming
AnySupport
Basic
Only essential features
at a minimal price
(VAT included)
1,100,000원//year
Buy Now
Screen sharing & remote control
Two-way file transfer (3GB)
Dedicated access page
1 agent supports 3 customers
simultaneously
AnySupport
Premium
Powerful, full-featured suite
with unlimited usage
(VAT included)
1,540,000원//year
Buy Now
All BASIC features
Per-feature options for agents
Advanced administrator features
1 agent supports 10 customers
simultaneously
AnySupport
Mobile
All Premium features plus
mobile control
(VAT included)
3,300,000원//year
Buy Now
All PREMIUM features
Real-time Android & iOS support
Latest network support (3G/4G/5G/Wi-Fi)
Real-time chat
AnySupport
Video
All AnySupport features

(VAT included)
4,400,000원//year
Buy Now
All AnySupport features
Real-time Android & iOS support
Real-time chat
Real-time camera streaming
comparison

AnySupport Cloud (SaaS)
Features by Edition

Feature
BASIC
121,000￦//month
PREMIUM
165,000￦ //month
MOBILE
363,000￦ //month
Video
484,000￦ //month
Sessions
3
10
10
10
Real-time video consultation
Mobile control
File transfer size
Unlimited
Unlimited
Unlimited
Unlimited
Auto reconnect after safe-mode reboot
Two-way file transfer
Two-way drawing
Chat
Multi-monitor support
URL transfer
Voice chat
Auto reconnect
Drag & Drop
Screen recording
Screen capture
Send file
Usage statistics
Quality adjustment
Sound transfer
Customer page logo customization
Consultation log
Black screen mode
Sound transfer
Ctrl+C / Ctrl+V file transfer
Mouse / keyboard control
Sound transfer
Laser pointer
System / process information
Agent screen broadcast
Clipboard
Invite / transfer agent
faq

How can we help?
Notice

Notice
FAQ

Top 5 Frequently Asked Questions

How much does an AnySupport agent license cost?
AnySupport SaaS pricing for a 1-year prepaid plan is as follows:
[PC Edition]
Basic 1,000,000 KRW (VAT excluded)
Pro 1,200,000 KRW (VAT excluded)
Premium 1,400,000 KRW (VAT excluded)
Mobile Edition 3,000,000 KRW (VAT excluded)
Video Edition 4,000,000 KRW (VAT excluded)

Yearly contract, no contract, and monthly purchase options are also available.
For details, please check the "Pricing" menu on the website.
Can I use AnySupport for free?
Yes. Visit the AnySupport website and click "Free Trial" to use the same features as the paid version for 15 days.
Can a single agent consult with multiple customers simultaneously?
Yes.
One agent can consult with up to 10 customers at the same time.
Can I provide remote support to customers overseas?
Yes.
Regardless of physical location, remote support is available anywhere in the world with an internet connection.
Is remote support possible for customers on virtual or dynamic IP networks?
Yes, it is possible.
AnySupport applies technology that connects customers and agents through a relay server, so remote support is available anytime, anywhere there is an internet connection, regardless of network environment.
Learn more+

AnySupport Consultation

Can other agents join while a session is in progress?
Using the "Invite Agent" feature, you can share the customer's PC screen with another agent and provide remote support together.
What is the difference between Driver mode and GDI mode?
[Driver Mode]
‍This mode minimizes and optimizes unnecessary data transmission during remote support, ensuring fast performance.
[GDI Mode]
‍Used when a more secure session connection is required for support, and is adjustable by the user.
Can I record the customer's PC screen during a remote session?
Yes.
You can record everything in real time during a remote session. You can also use the screen capture feature to capture the customer's PC screen.
Learn more+

About Security

Is there a risk of hacking during remote support?
First, AnySupport captures the screen and transmits it in real time as compressed data without separate data transmission, making it safe from hacking. It also uses 256-bit encryption and SSL-based End-to-End security to protect data transfer and personal information. The authentication code used by the customer is one-time use, and the remote support module is automatically deleted after the session ends.
‍
Second, AnySupport servers run on Amazon (AWS), a globally trusted cloud provider, so there is no concern about hacking.
Can my system be infected with a virus while using AnySupport?
No (refer to the hacking-risk FAQ).
‍
However, if the file you are transferring is already infected with a virus, there is a risk of virus infection.
Learn more+
testimonial

Customer Success Stories

Used actively across most industries.
Public Procurement Service (KONEPS)
National e-procurement system built and operated by the Public Procurement Service
AnySupport supports smooth procurement work for over 48,000 government bodies
and countless participating companies.
Ministry of Justice (Integrated Visa Information System)
Unified visa system across overseas missions, MOFA, and the Ministry of Justice
AnySupport's stable speed and performance support 164 overseas missions worldwide.
Statistics Korea (KOSIS)
Statistics production system shared by statistics-producing institutions
Statistics Korea chose AnySupport to ensure smooth operations for participating statistical organizations.
Ministry of Economy and Finance (D-Brain)
Statistics production system shared by statistics-producing institutions
AnySupport's control transfer and security features make it suitable for sensitive public-sector customer support.
Supreme Court (Electronic Family Relations Registration System)
Public-facing service for online certificate / register issuance
AnySupport delivers reliable customer support for citizens unfamiliar with installing certificates or printers.
Ministry of Unification
Internal IT support for the Ministry's business applications
By adopting AnySupport, the Ministry reduced support time by 80% for frequent application and incident inquiries.
Financial Supervisory Service
Service for affiliated companies and customers under the Financial Supervisory Service
After experiencing frequent disconnections and delays with their previous tool, the FSS adopted AnySupport for its superior performance.
Bank of Korea
IT support for financial-sector public institutions
By integrating internal and external networks, the Bank of Korea solved both inter-agency and internal IT support in one move with AnySupport.
Busan Bank
Core BNK Financial Group affiliate, leading regional bank in Korea
BNK Busan Bank built an integrated call center (video / voice / chat) on AnySupport to deliver top-tier financial service.
Hanwha Life
Korea's first life insurance company
Hanwha Life, which chose AnySupport, has ranked #1 in the life-insurance call center sector for 7 consecutive years.
KDB Life
Affiliate of state-owned KDB Industrial Bank
KDB Life adopted AnySupport for direct-insurance remote consultation, improving customer support efficiency.
ABL Life (formerly Allianz Life)
Major Korean life insurer under China's Anbang Insurance Group
ABL Life chose AnySupport for its rich control-permission options that satisfy security-conscious customers.
Lead Corp
The only KOSDAQ-listed company in its industry
AnySupport, tested and selected by the loan consultation team, raised customer support quality beyond what phone calls alone could achieve.
SK Engineering & Construction
Global urban-development and infrastructure construction firm
AnySupport is used for CAD support and remote conferencing on SK E&C's overseas global construction projects.
Korea Southern Power
About 2,000 employees across HQ and 7 power generation divisions
After network separation, KSP deployed AnySupport on its internal network for strong security with easy remote technical support.
Korea East-West Power
About 2,300 employees across 6 domestic divisions and a Guam branch
Korea East-West Power, where security and stability come first, performs safe remote support with no leak risk via AnySupport.
Fasoo
Global supplier of document encryption / security solutions (DRM)
Using AnySupport's multi-monitoring feature, a single Fasoo engineer handles 7 to 10 customer PCs concurrently.
SGA Solutions (formerly Virus Chaser)
Leading Korean integrated information-security solutions provider
SGA Solutions added AnySupport's remote features to its delivered solutions for easier post-deployment support and cost savings.
WaterWall Systems
Specialist supplier of data-loss-prevention (DLP) solutions
By bundling AnySupport's remote features into its integrated solution, WaterWall Systems gained a competitive edge.
Dream Security
Leading PKI-based security / authentication solutions provider
Dream Security uses AnySupport's unlimited two-way file transfer to deliver smooth incident-handling services to customers.

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